Best Online Rep was founded from principled understanding that companies have to grow, protect and maintain their online reputation. Before online reputations were a thing, both founders of Best Online Rep had their own 20 years + professional careers in the business world. Reputation has always been a thing. Back then, it was mostly word of mouth. Today, it is mostly online. Where happy and unhappy clients, alike, can shape how the world sees and rates you. After all, today, everyone looks at online reviews.
We all rely on reviews these days to tell us which restaurants to go to or which stores to shop at. While good reviews by word of mouth still exist, online reviews shape our buying and spending habits. Google, Facebook, Yelp…good reviews and bad. At Best Online Rep, we embrace the online review world and give our clients the ability to assist in how they are seen online.
Best Online Rep runs campaigns to all your clients/customers and asks them about their experiences. We help you learn and respond from criticism and promote your positive reviews. We help you protect your online reputation by advising you of negative reviews immediately so you can turn a bad client experience into an informative, positive experience.
We share your positive reviews by creating review images and videos and highlight them across your social media sites for all to see. Remember 90% of consumers in the U.S. say that positive online reviews influence their buying decision. Make sure you are doing all you can to protect your online reputation!